This unit is likely to be carried out as part of a supervisory role within enterprise guidelines.

ELEMENT

PERFORMANCE CRITERIA

1. Identify needs for on-the-job training support

1.1. Training needs are determined in consultation with supervisor and employee/trainee.

1.2. Extent and scope of training support to be provided is agreed with the supervisor.

1.3. Outcomes from training are defined prior to commencement.

1.4. Methods of providing on-job training support is clarified and agreed with supervisor.

2. Support on-the-job training

2.1. Training outcomes are clearly indicated to the learner.

2.2. Training is delivered as directed and in accordance with workplace procedures and relevant legislation.

2.3. Practice opportunities are provided to re-enforce the training.

3. Provide follow-up and support to learner

3.1. Opportunities to apply competencies on-the-job are provided.

3.2. Constructive feedback and coaching are provided to assist learning.

3.3. Feedback of employee's progress is given to the supervisor in the workplace.

Required skills

identify hazards and provide a safe learning environment

determine training needs and required outcomes

deliver training in work skills

identify needs for on-the-job training support

provide follow-up and support to learner

use literacy skills to read, interpret and follow organisational policies and procedures, follow sequenced written instructions, record accurately and legible information collected and select and apply procedures for a range of tasks

use oral communication skills/language competence to fulfil the job role as specified by the organisation, including questioning techniques, active listening, clarifying information and consulting with supervisors as required

use numeracy skills to estimate, calculate and record routine workplace measures

use interpersonal skills to work with and relate to people from a range of cultural, social and religious backgrounds and with a range of physical and mental abilities.

Required knowledge

adult learning principles

setting up on-job training support

approaches to on-job training support

resources required for on-job training support

reviewing and reporting on on-job training support

Occupational Health and Safety (OHS) issues related to on-job training support.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy holistically all of the requirements of the performance criteria and required skills and knowledge and include achievement of the following:

identify needs for on-the-job training support

set up on-job training support

provide follow-up and support to learner

apply a range of approaches to on-job training support

provide support in an enterprise successfully and appropriately.

Context of and specific resources for assessment

Competency requires the application of work practices under work conditions. Selection and use of resources for some worksites may differ due to the regional or enterprise circumstances.

The range statement relates to the unit of competency as a whole.

Training techniques may include:

demonstrations, explanations, problem-solving, mentoring, experiential learning, group work, on-the-job coaching, job rotation or a combination of the above.

Unit sector

Work

This unit contains employability skills.